Which statement BEST represents the guidance on incident logging?

Which statement BEST represents the guidance on incident logging?

Question:

Which statement BEST represents the guidance on incident logging?

Options:

Incidents must only be logged if a resolution is not immediately available

Only incidents reported to the service desk can be logged

All incidents must be fully logged

The service desk decide which incidents to log

Correct Answer

The Correct Answer for this Question is

All incidents must be fully logged