Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?
Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?
Question:
Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?
Options:
Event management, incident management, problem management, request fulfilment, and access management
Event management, incident management, change management, and access management
Incident management, problem management, service desk, request fulfilment, and event management
Incident management, service desk, request fulfilment, access management, and event management
Correct Answer
The Correct Answer for this Question is
Event management, incident management, problem management, request fulfilment, and access management
