Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?

Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?

Question:

Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?

Options:

Testing the tool and training process managers on using the process

Development or purchase of tools and deployment of the tools

Training tool administrators how to manage tools and monitoring tool performance in operational environment

Development or purchase of tools and deployment of the process

Correct Answer

The Correct Answer for this Question is

Testing the tool and training process managers on using the process
Development or purchase of tools and deployment of the process