Which of the following should the technician do?
Correct Answer for the following Question is given below
A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the technician do?SHOW ANSWERS
Question:
Which of the following should the technician do?
Options:
Wait until the user finishes their explanation and then offer advice
Ignore the remainder of the user’s explanation and then offer advice
Interrupt the user so that the user does not have to offer more than is needed
Make a gesture to the user to let the user know that no more explanation is needed
Correct Answer
The Correct Answer for this Question is
Interrupt the user so that the user does not have to offer more than is needed
Explanation
The Question – Which of the following should the technician do? has been answered correctly and answers for the question is Interrupt the user so that the user does not have to offer more than is needed
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