Which of the following is the correct definition of an outcome?

Which of the following is the correct definition of an outcome?

Question:

Which of the following is the correct definition of an outcome?

Options:

The results specific to the clauses in a service level agreement (SLA)

The result of carrying out an activity, following a process or delivering an IT service

All the accumulated knowledge of the service provider

All incidents reported to the service desk

Correct Answer

The Correct Answer for this Question is

The result of carrying out an activity, following a process or delivering an IT service

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