Which of the following activities are performed by a desk?

Which of the following activities are performed by a desk?1.Logging details of incidents and service requests2.Providing first-line investigation and diagnosis3.Restoring service4.Implementing all standard changes

Question:

Which of the following activities are performed by a desk?

Options:

All of the above

1,2 and 3 only

2 and 4 only

3 and 4 only

Correct Answer

The Correct Answer for this Question is

1,2 and 3 only

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