Which ITIL process is used to restore normal service operation as quickly as possible?

Which ITIL process is used to restore normal service operation as quickly as possible?Reference: http://www. bmc. com/guides/itil-incident-management. html

Question:

Which ITIL process is used to restore normal service operation as quickly as possible?

Options:

Service level management

Incident management

Problem management

Availability management

Correct Answer

The Correct Answer for this Question is

Incident management