Which is the CORRECT list of the three levels of a multi-level service level agreement (SLA)?

Which is the CORRECT list of the three levels of a multi-level service level agreement (SLA)?Reference: http://theartofservice.com/itil-service-level-agreement-structure.html

Question:

Which is the CORRECT list of the three levels of a multi-level service level agreement (SLA)?

Options:

Technology, customer, user

Corporate, customer, service

Corporate, customer, technology

Service, user, IT

Correct Answer

The Correct Answer for this Question is

Corporate, customer, service

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