Which document would you expect to see an overview of actual service achievements against targets?

In which document would you expect to see an overview of actual service achievements against targets?

Question:

Which document would you expect to see an overview of actual service achievements against targets?

Options:

Operational level agreement(OLA)

Capacity plan

Service level agreement(SLA)

SLA monitoring chart(SLAM)

Correct Answer

The Correct Answer for this Question is

SLA monitoring chart(SLAM)

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