Which action should you take to begin troubleshooting?

A clientless SSL VPN user who is connecting on a Windows Vista computer is missing the menu option for Remote Desktop Protocol on the portal web page. Which action should you take to begin troubleshooting?The RDP plug-in is only one of the plug-ins available to users, along with others such as Secure Shell (SSH), Virtual Network Computing (VNC), and Citrix. The RDP plug-in is one of the most frequently used plug-ins in this collection. This document provides more details about the deployment and troubleshoot procedures for this plug-in.Reference: http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/113600-technote-product-00.html

Question:

Which action should you take to begin troubleshooting?

Options:

Ensure that the RDP2 plug-in is installed on the VPN gateway

Reboot the VPN gateway

Instruct the user to reconnect to the VPN gateway

Ensure that the RDP plug-in is installed on the VPN gateway

Correct Answer

The Correct Answer for this Question is

Ensure that the RDP plug-in is installed on the VPN gateway

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