What should be your next troubleshooting step?

Correct Answer for the Question – What should be your next troubleshooting step? is given below

The PE and CE interfaces are in the UP/UP state. The junior Network Engineer has validated Layer 3 functionality by pinging the adjacent interface, however the customer is unable to access the provider network. What should be your next troubleshooting step?Explanation:

Validate that the encapsulation method is utilizing Point-to-Point Protocol

Validate that the destination customer network is in the correct VRF

Validate that the circuit clocking is inaccurate and needs to be synchronized on both sides

Check the physical connection between both devices to ensure stability

Identify incorrect RADIUS configuration is present on the PE device

Check that an access-list is mis-configured on the loopback 0 interface and needs to be corrected

Correct Answer

The Correct Answer for this Question is

Validate that the destination customer network is in the correct VRF

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