The value created by a service is defined in terms of business outcomes, customer preferences, and which other element?

The value created by a service is defined in terms of business outcomes, customer preferences, and which other element?

Question:

The value created by a service is defined in terms of business outcomes, customer preferences, and which other element?

Options:

Customer assets

Customer perceptions

Business activity

Business vision

Correct Answer

The Correct Answer for this Question is

Customer perceptions

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