The BEST description of an incident is:

The BEST description of an incident is:

Question:

The BEST description of an incident is:

Options:

An unplanned disruption of service unless there is a backup to that service

An unplanned interruption to service or a reduction in the quality of service

Any disruption to service whether planned or unplanned

Any disruption to service that is reported to the service desk, regardless of whether the service is impacted or not

Correct Answer

The Correct Answer for this Question is

An unplanned interruption to service or a reduction in the quality of service

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