“Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services”. These specialized organizational capabilities include which of the following?

“Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services”. These specialized organizational capabilities include which of the following?

Question:

“Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services”. These specialized organizational capabilities include which of the following?

Options:

Functions and Processes

Markets and Customers

Applications and Infrastructure

People, products and technology

Correct Answer

The Correct Answer for this Question is

Functions and Processes