Which task are you expected to perform?

Correct Answer for the Question – Which task are you expected to perform? is given below Which task are you expected to perform? Identify the initial backlog of case types Organize the Project Kickoff meeting Identify the scope of the initial release Help to refine user stories ahead of a sprint Correct Answer The Correct Answer … Read more

Which two questions help you define the fields for the user view?

Correct Answer for the Question – Which two questions help you define the fields for the user view? is given below Which two questions help you define the fields for the user view? What fields does the account owner need to see to be able to add a temporary member? Do the fields about the temporary … Read more

Select the characteristics used to identify candidate rules to be delegated to business users.

Correct Answer for the Question – Select the characteristics used to identify candidate rules to be delegated to business users. is given below Select the characteristics used to identify candidate rules to be delegated to business users. Changes to business conditions require that the rule be managed with IT intervention Frequent changes are needed to continuously … Read more

How do you route an assignment so that any available member of the Finance department can perform the task?

Correct Answer for the Question – How do you route an assignment so that any available member of the Finance department can perform the task? is given below How do you route an assignment so that any available member of the Finance department can perform the task? Route the assignment to a work queue Route the … Read more

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process. What task do you perform to implement this requirement?

Correct Answer for the Question – When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process. What task do you perform to implement this requirement? is given below When applying for a credit limit increase, … Read more

Which two dependencies do you enforce with a WAIT step?

Correct Answer for the Question – Which two dependencies do you enforce with a WAIT step? is given below Which two dependencies do you enforce with a WAIT step? Pausing a case until another case (or all cases) reach a specified status Pausing a case until a predetermined time expires Preventing a case from resuming until … Read more

How do you support this request?

Correct Answer for the Question – How do you support this request? is given below How do you support this request? Filter the manager column Group the manager column Summarize the manager column Sort the manager column Correct Answer The Correct Answer for this Question is Group the manager column Explanation The Question – How do … Read more

How do you configure the report definition?

Correct Answer for the Question – How do you configure the report definition? is given below How do you configure the report definition? Use the purchase requests column to group the cost centers Filter the results so that only cost center and purchase requests are included in the report Summarize the regional cost centers by count … Read more

How does the assignment urgency impact the deadline and passes deadline intervals?

Correct Answer for the Question – How does the assignment urgency impact the deadline and passes deadline intervals? is given below How does the assignment urgency impact the deadline and passes deadline intervals? Urgency value continues to increment as configured Service level processing is halted until the assignment is completed The user is notified that the … Read more