What are the steps in the purchase order process?

Correct Answer for the Question – What are the steps in the purchase order process? is given below What are the steps in the purchase order process?References: https://neilparkhurst.com/2018/02/27/mb2-718-certification-microsoft-dynamics-365-customer-service-field-service-purchasing/ Submit, Approval, Review, Receive, Bill Submit, Approval, Receive, Bill Draft, Approval, Submit, Review, Receive, Bill Draft, Approval, Submit, Receive, Bill Correct Answer The Correct Answer for this Question … Read more

Which two statements are true?

Correct Answer for the Question – Which two statements are true? is given below Your company has work orders and incident types of varying lengths. You add products, services, and service tasks to incident types. Some incident types do not include services and service tasks.Which two statements are true? Each correct answer presents a complete solution.References: … Read more

Which behavior should you highlight for the field agents?

Correct Answer for the Question – Which behavior should you highlight for the field agents? is given below You need to prepare field agents to use the Field Service application in both online and offline mode.Which behavior should you highlight for the field agents? Offline changes to records that trigger workflows in Microsoft Dynamics 365 will … Read more

Which work order status value indicates that a technician’s work is ready for review and approval?

Correct Answer for the Question – Which work order status value indicates that a technician’s work is ready for review and approval? is given below Which work order status value indicates that a technician’s work is ready for review and approval? Closed – Posted Closed – Completed Open – Completed Open – Posted Correct Answer The … Read more

Which two tools can you use?

Correct Answer for the Question – Which two tools can you use? is given below You need to assign resources to a work order based on proximity to a service location.Which two tools can you use? Each correct answer presents a complete solution. Service Calendar Resource Groups Schedule Board Schedule Assistant Correct Answer The Correct Answer … Read more

Which record type should you use?

Correct Answer for the Question – Which record type should you use? is given below You need to track a list of serviceable equipment related to a specific service location.Which record type should you use? Products Facilities/Equipment Customer Assets Resources Correct Answer The Correct Answer for this Question is Customer Assets Explanation The Question – Which … Read more

What are two possible status values for the work orders?

Correct Answer for the Question – What are two possible status values for the work orders? is given below A new service agreement automatically generates 12 monthly work orders for a new customer.What are two possible status values for the work orders? Each correct answer presents a complete solution. Open-scheduled Open-reserved Open-unscheduled Open-requested Correct Answer The … Read more

What should you define?

Correct Answer for the Question – What should you define? is given below You are configuring Resource Scheduling Optimization to automatically schedule multiple work orders. You need to ensure that only unscheduled resources are used when optimizing work orders.What should you define?References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/common-scheduler/resource-scheduling-optimization schedule objective goal scope Correct Answer The Correct Answer for this Question is … Read more

Which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service?

Correct Answer for the Question – Which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service? is given below For which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service? Each correct answer presents a complete solution.References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-purchase-order QUESTION 22Service technicians stock parts in their vans to fix … Read more

Which Microsoft service is included with the Resource Scheduling Optimization license?

Correct Answer for the Question – Which Microsoft service is included with the Resource Scheduling Optimization license? is given below Which Microsoft service is included with the Resource Scheduling Optimization license? Microsoft Office 365 Microsoft Teams Microsoft Power BI Microsoft Azure Correct Answer The Correct Answer for this Question is Microsoft Power BI Explanation The Question … Read more