Which three of these tools or logs would be useful to help find the cause of this error?

Correct Answer for the Question – Which three of these tools or logs would be useful to help find the cause of this error? is given below In the Cisco Unified Contact Center Enterprise deployment, agents are reporting they are getting two ACD calls from the system at once. Which three of these tools or logs … Read more

Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR?

Correct Answer for the Question – Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR? is given below Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR? (Choose two.) The Cisco Unified IP IVR Media Group does not have any remaining channels. The number … Read more

Which three tools and logs would be most useful in troubleshooting this problem?

Correct Answer for the Question – Which three tools and logs would be most useful in troubleshooting this problem? is given below In a Cisco Unified Contact Center Enterprise deployment, calls are unable to reach the Cisco Unified IP IVR for prompting or queuing. Which three tools and logs would be most useful in troubleshooting this … Read more

Which three traces would you apply for a Cisco Unified Communications Manager PIM in the Cisco Unified ICM PROCMON tool?

Correct Answer for the Question – Which three traces would you apply for a Cisco Unified Communications Manager PIM in the Cisco Unified ICM PROCMON tool? is given below In a Cisco Unified Contact Center Enterprise deployment, which three traces would you apply for a Cisco Unified Communications Manager PIM in the Cisco Unified ICM PROCMON … Read more